"We brought Susan and Myron in on a referral to assist us with a tighter approach to our sales cycle with a particular focus on streamlining presentation development and improved delivery. They invested the time necessary to understand our people, the culture, and business before simply diving in with a cookie cutter approach - which would not have worked with our very custom business. Their attention to detail not only delivered the immediate ask, but helped us identify why there were challenges in consistent delivery and proved to be the resource we needed to work through the challenge. They delivered the ask and then some, providing an effective and efficient solution. I also appreciated their ability to redefine the scope to deliver what we actually needed! Given the opportunity I would eagerly engage Bottom line Technologies for future needs."
Vice President - Marketing & Business Development
"I have worked with Bottom Line Technologies for over 10 years now and they have consistently delivered marketing training and support that is not only valuable, but up-to-date and relevant to the day-to-day challenges faced by the marketing staff that I have managed. For the last Foundations of Marketing program, with Susan’s support, we incorporated a series of real world projects into the training that gave it an almost immediate return."
Executive Director of Marketing
New England Biolabs
“I am very pleased to have this opportunity to recommend Bottom Line Technologies. Having worked with Myron and Susan in multiple companies, I am consistently impressed by how quickly they understand specific needs and embrace company culture to effectively deliver creative solutions and tools that are easily implemented to improve teamwork, leadership, performance and communication.”
Human Resource Leader/Director
"Following the 2005 acquisition of Sweet Paper by Lagasse Inc., both very successful, 50 year old companies, Bottom Line Technologies led a cross-functional team of Lagasse & Sweet Paper leaders through a comprehensive yet efficient process that yielded a clear understanding of each company’s historic value propositions, positioning with customers and competitive advantages. An integrative strategy was developed, and Bottom Line Technologies facilitated the executive team through the process of developing effective execution tactics. This included campaign methods of internal communication and training that carried the message across the organization. Over the course of the next year, numerous individual, group and market-wide activities clearly developed the desired identity of the new company, and helped secure the profitable future for LagasseSweet. The Bottom Line Technologies team enabled the LagasseSweet team to navigate the path that led to these on-target results."
Sales and Marketing Executive
"We hired Susan to develop and deliver a program of customised training to our global technical teams focused on improving links to our sales process and enhanced teambuilding. The session was very successful, Susan’s program was both educational, interactive and thought provoking. What impressed me was that effort Susan and the team put in before the training to understand our business and partnering with us to deliver the message faultlessly. Once the initial training was finished Susan continued to work with the team leaders to ensure the messaging was reinforced and our investment in coaching was maximised. In follow up sessions Susan continued to help us by providing partnership to educate and coach and helped me personally to develop a specific training for our Asia organisation. I would not hesitate to recommend Susan."
Senior Director Global Service & Support
"I truly believe the entire team learned a lot in your presentation skills course and will benefit for years to come. Thank you for your support in helping to develop my team."
National Sales Manager
New England Biolabs
"I had the pleasure of attending a management training course that Susan and Myron organized for Cell Signaling Technology earlier this year. It was an intense 4 day program that was not only informative and real world applicable but extremely introspective. Their ideas and concepts that I have since implemented in my day to day activities have already made an impact to not only my overall performance but to that of my team's. We have all greatly benefited from the material discussed and the methods by which that information was presented. I highly recommend anyone that is interested in learning new and effective ways to approach the ever demanding arena of management to participate in a workshop of Susan and Myron's."
Regional Sales Manager
Cell Signaling Technology
"I have had the pleasure of working with Bottom Line Technologies for over 8 years. The team has become a trusted and valued partner for American Greetings Corporation. Bottom Line Technologies has provided many expert services including leadership development program design and delivery, instructional design consultation and strategic leadership development coaching. It has been rewarding to partner with expert professionals who take the time to understand your business and your culture. I would highly endorse the services of the Bottom Line Technology team."
Director of Leadership Development and Diversity & Inclusion
"Susan Garrity Bish has done four training sessions for my team in the past couple of years. It was great to see how Susan was able to customize the sessions using information I requested to have for my team. These sessions were full of relevant information for my sales team. The sessions were very interactive which allowed having fun while learning. Everyone in my team learned new sales techniques."
Inside Sales Manager
"Attending Bottom Line Technologies Managing for Success conference was a very enlightening experience. After many years of management, there are still things I learn every day. Thank you to Susan & Myron for helping me be a better leader, looking forward to the next course!"
Vice President, Strategic Accounts